Shipment & Frequently Asked Question (FAQ)

Shipping

At HiHigh, we aim to provide a smooth and reliable delivery experience. Please review our shipping policy below for details:

Shipping Information
• Processing Time: Orders are processed within 1–3 business days.
• Delivery Time: Depending on your location, delivery typically takes:
• Domestic (U.S.): 3–7 business days.
• International: 7–14 business days.

Shipping Costs
• Shipping fees are calculated at checkout based on your location and order size.

Tracking Your Order

Once your order is shipped, you will receive a tracking number via email so you can monitor its progress.

Damaged or Lost Packages

If your package is lost or arrives damaged, please contact us within 7 days at hihighglobal@gmail.com so we can assist you.





FAQS

1.⁠ ⁠Is the sauna blanket safe to use?

Yes, the HiHigh Sauna Blanket is designed with safety features, including temperature control and an auto shut-off function. However, please consult a healthcare professional if you have any medical conditions.

2.⁠ ⁠What is the warranty for the sauna blanket?

We offer a 1 year warranty that covers manufacturing defects. For more details, please review our warranty policy.

3.⁠ ⁠Can I return or exchange my sauna blanket?

Yes, we accept returns or exchanges within 30 days of delivery, provided the item is unused and in its original packaging. Visit our Return Policy page for more details.

4.⁠ ⁠Do you ship internationally?

Yes, we ship to most countries worldwide. International shipping fees and delivery times vary by location.

5.⁠ ⁠How can I contact customer support?

You can reach us via email at hihighglobal@gmail.com. We’re happy to assist you!

For additional questions, please contact us. We’re here to make your experience with HiHigh seamless and enjoyable!